If you choose your cleaner on price alone
and go for the lowest, you will receive the lowest service and the lowest
level of cleaning. There is a world of difference between good and bad
carpet cleaners. The two most 'popular' scams doing the rounds are called
"Bait & Switch" and "Splash & Dash" and
this is how they work.
| Con 1 - Bait and Switch |
You get a leaflet
through the letter box offering carpet & upholstery cleaning
at ridiculously low prices for example hall stairs & landing
£15 through lounge £18 or 3 piece suite clean £25.
This is the Bait! Because of the great price, you book them! They
arrive and start straight away; they do not inspect the carpets
to assess the likelihood of shrinkage, risk of colour loss, or level
of staining, and do not vacuum |
 |
| Then The Switch Begins...
they have to move furniture (extra charge), spot clean (extra charge),
the hall carpet is dirtier than they expected (extra charge) the
furniture has lots of cushions (big extra charge) and so it goes
on. When the job is finished (badly) you are presented with your
invoice with all the 'extra unforeseen charges', your £58.00
job is now £200-£400 or whatever they can get away with.
Most people pay up just to get rid of them. Your carpets are
poorly cleaned and your furniture is probably ruined, which is your
problem, as far as they are concerned because you will not
see them again. |